Privacy Policy
This Privacy Policy explains how Doku Games LTD (“we”, “us”, “our”) collects, uses, and protects your personal data when you use the online features and services of this game.
We are a company registered in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By accessing or using any online features of the game, you agree to this Privacy Policy.
1. What Data We Collect
When you use the game’s online features, we collect and process:
Account & Identifiers:
- Your SteamID.
- A PlayFab Player ID linked to your Steam account.
Gameplay & Technical Data:
- Match results, progression, and statistics.
- Network and connection data.
- Crash logs and performance data.
Security & Anti-Cheat Data:
- Game integrity checks.
- Cheat detection and security telemetry.
- Account-based signals used to prevent abuse, fraud, and ban evasion.
We do not collect real names, physical addresses, payment information, or hardware or device identifiers. All purchases are handled by Steam.
2. Why We Collect This Data
We use this data to:
- Provide and operate online multiplayer services.
- Authenticate accounts.
- Maintain progression and leaderboards.
- Detect cheating, hacking, and abuse.
- Enforce our Terms of Service.
- Protect the security and integrity of the game.
The legal basis for processing is:
- Contractual necessity (to provide online services).
- Legitimate interest (to prevent cheating, fraud, and abuse).
3. Who We Share Data With
We share data only with:
- Valve (Steam) – account authentication and platform services.
- Microsoft PlayFab – backend services, accounts, and data storage.
- Security and anti-cheat providers – cheat detection and enforcement.
These providers process data only on our behalf and only for operating and protecting the game.
We do not sell or rent your personal data.
4. Community Run Servers
Some multiplayer servers may be operated by third parties.
When you connect to a community run server, the server operator may process gameplay or chat data independently. We are not responsible for how third-party server operators independently collect or use data.
Your SteamID, PlayFab ID, and security data may still be processed by us to enforce bans and protect the integrity of the game.
5. International Data Transfers
Some service providers (such as Microsoft PlayFab) may process data outside the UK or EU.
Where this occurs, data is protected by UK GDPR-approved safeguards and equivalent data protection standards.
6. How Long We Keep Data
We retain personal data only for as long as necessary to operate the game, enforce bans and restrictions, prevent cheating, fraud, and abuse, and meet legal obligations.
Security and enforcement data may be retained after an account is banned to prevent repeat abuse and ban evasion.
7. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data.
- Correct inaccurate data.
- Request deletion.
- Object to certain processing.
- Request restriction of processing.
These rights may be limited where data is required for:
- Security.
- Fraud and abuse prevention.
- Enforcement of bans.
- Legal compliance.
8. How to Make a Data Request
You may submit a data request using the support or contact details listed on our Steam store page or official website. We may require verification that you own the Steam account.
9. Children
The game is not intended for children under 13. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of online features after changes are posted means you accept the updated policy.
11. Contact
Doku Games LTD
United Kingdom
For privacy-related requests, contact us through the official support or contact information listed on our Steam store page.